How does the GiveGrove GiveBack Program work?

With the GiveGrove GiveBack Program, the platform is completely free for organizations to use. Nonprofits can create a professional-looking event website, add auction items, accept donations, and more at no cost. At checkout, GiveGrove asks donors if they would like to leave a voluntary suggested tip. When a donor chooses to tip, GiveGrove shares a portion of that tip back with the host organization as a GiveBack. GiveBack funds are automatically deposited into your bank account every two business days along with your regular payouts.

How does GiveGrove Classic work?

With GiveGrove Classic, you don't pay a dime until you raise money. GiveGrove charges 4% of donations that pass through the platform. Once your event hits $100,000 raised, the fee stops — meaning the maximum fee you'll ever pay is $4,000 per event. You can ask or require donors to cover fees, and GiveGrove has an average donor fee cover rate of 85–90%.

How long does it take to set up an event?

A few minutes. Nonprofits can set up an event in GiveGrove as a demo event or a live event within minutes.

What information do I need to create an event?

You'll need the name of your organization, your bank account information, and the details about your event like the start date and time as well as the event name. That's it.

What will it cost me to use GiveGrove?

GiveGrove's fee is 4% of any transaction that goes through the platform with GiveGrove Classic — so there's no cost to create your event or demo the system. There are no contracts. GiveGrove also gives organizations the ability to ask donors to optionally or require covering the fees, meaning the event can cost an organization nothing. GiveGrove caps its fee at $4,000 per event, after which the fee is set to 0%. The GiveBack Guarantee™ model allows organizations to use the platform at no cost through optional donor tips.

What donor data do I get from my events?

You get the donor's name, email, phone, what item they purchased or donated to, whether they covered fees, and the net amount they paid along with a breakdown of fees and the net to your organization. GiveGrove also shares when that transaction was paid out to your organization with a date and timestamp.

What does GiveGrove do with donor data?

Nothing. Donor information is yours and yours alone. GiveGrove never uses or sells donor data. Organizations always have access to past events and any reports associated with their account.

Are there contracts to use GiveGrove?

There are no contracts to use GiveGrove.

What are the communication features in GiveGrove?

Every event has a text blast feature where you can communicate with donors who have opted in to receive communication from your organization. You also receive an export of everyone's phone and email which you can upload to your email client or CRM to communicate with guests.

I have an event idea and want to talk to someone. How do I reach GiveGrove?

GiveGrove would love to chat. You can reach the team and schedule time to talk at https://givegrove.com/contact.

What does night-of support look like from GiveGrove?

GiveGrove is on-call during your event. You can use the help button on every page of GiveGrove or reach out via email.

What do I receive from GiveGrove after my event?

After every event, you'll receive an email overview showing how your event performed, including the total net to your organization, how many donors covered fees, and your actual cost to use the platform.

Blog

Fundraising Tips, Event Strategies & Platform Updates

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The blog is your resource for nonprofit fundraising tips, auction best practices, and updates on the GiveGrove platform. We also share behind-the-scenes product updates so you can make the most of our tools as they evolve.

Latest Posts

Code Works. 10/22/26 Code Works. 10/22/26

Silent Auction at a Fundraising Luncheon: How Restore Justice Did It

Restore Justice ran a 22-item silent auction during a two-hour fundraising luncheon in Chicago, with guests bidding from their phones. Here's what they put up for bid, how the timing worked, and how to run a silent auction at your own lunch event.

Code Works. 10/21/26 Code Works. 10/21/26

How to Plan a Charity Golf Tournament: Lessons from Christmas Commandos’ First Outing.

Christmas Commandos, a Granger nonprofit that delivers Christmas gifts to grieving families, held its first charity golf tournament in South Bend and sold mulligans, team throws and raffle tickets through GiveGrove's Fund-a-Need. Here's how Mission on the Green worked and what any nonprofit can borrow for its own golf outing.

Code Works. 10/15/26 Code Works. 10/15/26

How $1 Votes Helped 26 Local Teams Power a $100,000+ BBQ & Brew Fest.

Twenty-six local teams sold $1 votes on GiveGrove and raised more than $100,000 for the Boys & Girls Clubs of Elkhart County at BBQ & Brew Fest. Here’s how the voting worked, how tip-jar cash made it onto the leaderboard, and how to run the same idea at your next event.

Code Works. 12/2/24 Code Works. 12/2/24

The Greatest Compliment We’ve Ever Received

As the year winds down, we’re reflecting on our mission. In this blog, we share the greatest compliment we’ve ever received from a client.

Code Works. 11/3/24 Code Works. 11/3/24

Yes, You Can! A Donor Growth Story

The South Bend Kroc Center boosted their fundraising sixfold using our Live Auction module.

Code Works. 9/26/24 Code Works. 9/26/24

3 Most Interesting Fundraising Events I’ve Seen

Over the years, as part of the GiveGrove team, I've had the privilege of witnessing some of the most creative and engaging fundraising events.

Code Works. 7/24/19 Code Works. 7/24/19

In The Beginning…There Were Lemons

Our journey started with a simple goal: making fundraising easy.

Code Works. 6/14/19 Code Works. 6/14/19

Join Us On Our Journey: Our 50 State Campaign

We’re on a mission to bring our easy auctions and events for fundraising software to mission-driven organizations in all 50 states.

Code Works. 6/9/19 Code Works. 6/9/19

Easiest Fundraising Software

In the ever-evolving landscape of fundraising, finding the right platform can be a game-changer for your organization.