How does the GiveGrove GiveBack Program work?

With the GiveGrove GiveBack Program, the platform is completely free for organizations to use. Nonprofits can create a professional-looking event website, add auction items, accept donations, and more at no cost. At checkout, GiveGrove asks donors if they would like to leave a voluntary suggested tip. When a donor chooses to tip, GiveGrove shares a portion of that tip back with the host organization as a GiveBack. GiveBack funds are automatically deposited into your bank account every two business days along with your regular payouts.

How does GiveGrove Classic work?

With GiveGrove Classic, you don't pay a dime until you raise money. GiveGrove charges 4% of donations that pass through the platform. Once your event hits $100,000 raised, the fee stops — meaning the maximum fee you'll ever pay is $4,000 per event. You can ask or require donors to cover fees, and GiveGrove has an average donor fee cover rate of 85–90%.

How long does it take to set up an event?

A few minutes. Nonprofits can set up an event in GiveGrove as a demo event or a live event within minutes.

What information do I need to create an event?

You'll need the name of your organization, your bank account information, and the details about your event like the start date and time as well as the event name. That's it.

What will it cost me to use GiveGrove?

GiveGrove's fee is 4% of any transaction that goes through the platform with GiveGrove Classic — so there's no cost to create your event or demo the system. There are no contracts. GiveGrove also gives organizations the ability to ask donors to optionally or require covering the fees, meaning the event can cost an organization nothing. GiveGrove caps its fee at $4,000 per event, after which the fee is set to 0%. The GiveBack Guarantee™ model allows organizations to use the platform at no cost through optional donor tips.

What donor data do I get from my events?

You get the donor's name, email, phone, what item they purchased or donated to, whether they covered fees, and the net amount they paid along with a breakdown of fees and the net to your organization. GiveGrove also shares when that transaction was paid out to your organization with a date and timestamp.

What does GiveGrove do with donor data?

Nothing. Donor information is yours and yours alone. GiveGrove never uses or sells donor data. Organizations always have access to past events and any reports associated with their account.

Are there contracts to use GiveGrove?

There are no contracts to use GiveGrove.

What are the communication features in GiveGrove?

Every event has a text blast feature where you can communicate with donors who have opted in to receive communication from your organization. You also receive an export of everyone's phone and email which you can upload to your email client or CRM to communicate with guests.

I have an event idea and want to talk to someone. How do I reach GiveGrove?

GiveGrove would love to chat. You can reach the team and schedule time to talk at https://givegrove.com/contact.

What does night-of support look like from GiveGrove?

GiveGrove is on-call during your event. You can use the help button on every page of GiveGrove or reach out via email.

What do I receive from GiveGrove after my event?

After every event, you'll receive an email overview showing how your event performed, including the total net to your organization, how many donors covered fees, and your actual cost to use the platform.

Blog

Fundraising Tips, Event Strategies & Platform Updates

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The blog is your resource for nonprofit fundraising tips, auction best practices, and updates on the GiveGrove platform. We also share behind-the-scenes product updates so you can make the most of our tools as they evolve.

Whether you're a school planning your first silent auction or a seasoned fundraiser looking for ways to streamline event management, you'll find actionable advice and fresh ideas here.

Latest Posts

Code Works. 3/26/26 Code Works. 3/26/26

Getting Closer to the Communities We Serve

Over the past few years, our team has made it a priority to truly get to know the organizations we support learning about your missions, your goals, and the impact you make in your communities. As GiveGrove continues to grow, so do the needs of the nonprofits we partner with.

Code Works. 2/26/26 Code Works. 2/26/26

📣 February 2026 - Platform Updates

In February, we focused on increasing flexibility for organizations, improving donor experience, and adding several quality-of-life updates across the platform.

Code Works. 2/11/26 Code Works. 2/11/26

Is the GiveGrove GiveBack Model Right for My Organization?

In January 2026, GiveGrove introduced a new pricing option designed to give nonprofits more flexibility, transparency, and control over how their events are funded.

Code Works. 1/26/26 Code Works. 1/26/26

📣 Welcome to a New and Improved GiveGrove!

Welcome to a new and improved GiveGrove.

Code Works. 1/26/26 Code Works. 1/26/26

January 2026—Bulk Uploads & Ticket Discount Codes

We’re excited to kick off 2026 with two highly requested new features now live in GiveGrove.

Code Works. 12/4/25 Code Works. 12/4/25

Module Upgrades, New Cropping Tool, and Multiple Images Per Item

Module Parity, New Cropping Tool, and more.

Code Works. 9/25/25 Code Works. 9/25/25

Payments in GiveGrove Just Got Easier

GiveGrove now accepts Apple Pay, Google Pay, and ACH Transfers on certain donations.

Code Works. 8/30/25 Code Works. 8/30/25

Silent Auction Update: Auto Close and More

GiveGrove is excited to announce some major updates to our Silent Auction module.

Code Works. 5/27/25 Code Works. 5/27/25

A Fresh Look and an Easier Experience on GiveGrove

GiveGrove is excited to share its newest update to enhance our fundraising pages to be more sleek and intuitive for users.

Code Works. 3/17/25 Code Works. 3/17/25

A Faster, More User-Friendly Experience

At GiveGrove, we're committed to continually enhancing our platform to provide organizations with a seamless and efficient experience